Account
Sign in, verify your email, or reset your password
Follow the available account recovery steps when you cannot access SokoWise.
Sign in with the email address and password registered to your SokoWise account.
If sign-in does not work
- Check the spelling of your email address and make sure the correct account is selected.
- Choose Forgot password? on the sign-in screen if you need a password reset.
- Open the latest reset message and follow its instructions. If the link has expired, request another.
- If SokoWise asks you to verify your email, check your inbox and spam folder, then use the resend option shown in the app.
If a business or menu is missing
Check that you have selected the right business. If you are a team member, ask a business administrator to confirm your invitation is active and your role includes the feature. Some features also depend on the business plan.
If the message does not arrive or you still cannot sign in, contact SokoWise support. Include the email address on the account and the screen or error message you see. Never include your password or verification code.
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