📣 A direct line from your storefront to WhatsApp
Turn storefront visits into customer conversations
Connect WhatsApp to your ecommerce website so customers can ask about products, get help, and continue shopping. SokoWise setup and technical support for supported integrations are free.
WhatsApp conversations for your online store
Give shoppers an easy way to ask questions about your products, get help from your business, and continue toward an order.
- WhatsApp from your storefrontAdd a clear way for visitors to start a WhatsApp conversation while they browse your online store.
- Product conversationsHelp customers ask about a specific product and get the information they need before they buy.
- Guide chats toward an orderShare product links in a conversation and direct customers back to your storefront to place an order.
- Keep customer support close to the saleAnswer questions about products, delivery, and orders in a familiar channel customers already use.
A practical workflow
How it works
Connect WhatsApp to your storefront and make it easier for customers to get help.
Connect your WhatsApp account
Set up your business WhatsApp details and choose how customers can reach you.
Add conversation entry points
Make WhatsApp easy to find as customers browse your storefront and product pages.
Help customers move forward
Answer product and order questions, share helpful links, and guide shoppers to the next step.
Make it easier to shop with your business
Meet shoppers in a familiar channel
Give customers a convenient way to reach your business while they shop online.
Answer questions before checkout
Help customers make informed decisions with product details and personal assistance.
Keep your storefront part of the journey
Use product links to bring shoppers from a conversation back to your online catalog.
Trusted by thousands of businesses
See how businesses use SokoWise to manage sales, stock, and customer records.
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Give customers a direct way to ask questions, discover products, and continue shopping through your storefront. SokoWise setup and technical support for supported integrations are free.
Have some questions?
Check out our frequently asked questions