Set delivery fees by location

Delivery fees are configured under Deliveries → Delivery fees. SokoWise provides the location catalog for the business’s country; merchants set prices for those locations instead of creating custom regions or zones.

Set a delivery fee

1. Open Deliveries → Delivery fees.
2. Browse the available locations with View locations, or search within the location currently open.
3. Choose Set fee or Edit fee for a location, or select several locations and set the same fee.
4. Enter the amount. Enter zero only when you intend to offer free delivery.
5. Choose whether the fee applies to child locations, then save.

A child location can inherit a parent fee. A more specific fee takes precedence. The location list shows whether its price is explicit, inherited, or not set. A missing fee is not free delivery. Replacing existing child-specific fees removes those price overrides and may require additional permission.

Check checkout

For an address to qualify, the customer selects a location available to the store and the business needs an applicable fee when one is required. Review checkout options after changing prices. Pickup and digital-only orders do not need a delivery fee.

The delivery fee sets the customer’s price; it does not book a courier. See manage a delivery for fulfilment steps.